Outlook allows users to add multiple email accounts and syncs data to display all received emails in the Inbox. However, syncing issues can occur, causing users to stop receiving emails. One such issue is the “Outlook cannot synchronize subscribed folders, Error 0x800CCC0E,” which prevents new emails from being received. This article provides solutions to fix this issue.
The complete error message displayed by Outlook is: “Task ‘Synchronizing subscribed folders for [email protected]’ reported error (0x800CCC0E) : ‘Outlook cannot synchronize subscribed folders for [email protected] Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’”
To fix this issue, users can try the following solutions:
1. Check internet connection
2. Remove and add email account again
3. Temporarily disable antivirus
4. Troubleshoot in a Clean Boot state
5. Repair Outlook data files
6. Change Send/Receive Groups setting
7. Unsubscribe and subscribe to folders again
8. Delete or rename Windows.edb file
9. Repair Office
The article also explains the causes of the error code 0x800CCC0E and provides solutions for fixing error code 0x800CCC0F in Outlook.